Terms of Service
Draft preview — not published. Effective date and final launch review are completed at publication.
Effective date: July 21, 2026
By using fieldopsworks.com or purchasing an offer from FieldOps Works (a sole proprietorship of Brian
Congelliere) ("we", "us"), you agree to these terms.
What you're buying
The initial offer is a one-time, $99 done-for-you payout-control workbook setup, not a self-serve
software subscription. We deliver one editable .xlsx workbook for one business and one payout period
at a time, configured within the rule and support limits shown on the offer page. It includes a rule map,
input sheet, calculated payout, exception flags, reconciliation, one synthetic example run, handoff
instructions, and one correction if our configuration does not match a written rule you supplied.
We configure it from permitted, data-free commission rules and example inputs. Do not send employee
names, payroll exports, customer records, or real compensation records. Delivery is manual and targeted
within three business days after we receive complete, internally consistent permitted configuration
information. A clarification request pauses that delivery clock until you reply. If we cannot deliver as
described, you get a full refund.
Payment
Prices are shown on the offer page and charged through Stripe at purchase. You authorize that
charge. We do not store your card details.
Refunds
Governed by the Refund Policy published with the offer, which is part of these terms.
If you have not sent the permitted configuration inputs within 30 calendar days, we may pause the order
and send one reminder. If we receive no permitted inputs within 60 calendar days, we cancel and refund the
order. You may request a full refund before configuration work begins.
Honest-dealing
We will not use fake testimonials, false scarcity, or fabricated users, and we will not imply instant
delivery when delivery is manual. If anything on the page is unclear, email us before buying.
Your responsibility; not payroll, tax, or legal advice
This is a calculation and reconciliation aid only. You supply and approve the commission rules we
configure, and you are responsible for verifying every output before using it to pay anyone. Run
your own parallel check against a known-correct pay period before relying on it. The deliverable does
not execute payroll, move funds, or file taxes, and it is not payroll, accounting, tax, legal, or
employment-law advice. You remain solely responsible for your payroll, wage-and-hour, and employment-
law compliance and for the accuracy of the figures you enter. If you need advice, consult a qualified
professional.
You must not send prohibited personal or payroll data. If we receive it inadvertently, we stop
processing it, ask you not to resend it, and delete it from systems under our control according to the
Privacy Policy. We do not use submitted rules or examples to train a model or to build another buyer's
deliverable.
Acceptable use
Use the deliverable for your own business. Don't resell or misrepresent it.
No excessive warranties; limited liability
The deliverable is provided "as is" beyond what the offer page promises. To the extent allowed by law,
our total liability is limited to the amount you paid. Nothing here removes rights you can't waive.
Governing law
North Carolina, USA. Questions or notices: support@fieldopsworks.com.
FieldOps Works — a sole proprietorship of Brian Congelliere · 16131 Lancaster Hwy, Ste 120 #223, Charlotte, NC 28277, USA · support@fieldopsworks.com
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